Privacy Policy
Last updated: October 9, 2026
Plenji LLC ("Plenji," "we," "us") makes Plenji, a household inventory and shopping app. This policy explains what information we collect through our website, apps, and related services (the "Services"), how we use it, and the choices you have.
We do not sell your personal information, and we do not use it for targeted advertising.
1. Information we collect
- Account information: your name, email address, sign-in details, household membership and role, and which version of our Terms and this policy you accepted. If you sign in with Apple or Google, we receive the basic profile information they share with us, never your password.
- Household information: the products, quantities, dates, storage areas, shopping lists, stores, prices, and household address you or your household members enter.
- Product information and photos: barcodes you scan and photos of product packaging you choose to take.
- Subscription information: subscription status and transaction records. Payments are handled by our payment processor; we never store full card numbers.
- Technical information: device and browser type, app version, IP address, sign-in activity, and error and usage records that help us keep the Services working and secure.
- Messages to us: anything you send when you contact support.
2. How we use information
We use information to provide and secure the Services: to run your account and household, identify products, keep shopping lists up to date, suggest nearby stores, process subscriptions, send service email, answer support requests, prevent fraud and abuse, fix problems, improve Plenji, and meet legal obligations.
3. Waitlist and email we send
If you join the Plenji waitlist, we collect your email address so we can manage the waitlist and send you updates about Plenji's development, availability, and launch. Joining the waitlist is optional. You may unsubscribe using a link in any promotional email or by contacting us, and you may ask us to delete your waitlist information.
We also send service email to people who have created a Plenji account or been invited to a household by a member. We do not buy, rent, or import email lists. The email we send may include:
- waitlist, product-development, and launch updates requested by waitlist members;
- account verification and sign-in or password-reset messages;
- household invitations sent at a member's request;
- trial, subscription, and billing notices;
- security alerts and important changes to the Services or these policies.
Account and service messages may be necessary to operate your account. Promotional and waitlist email will include a working unsubscribe method, and we will honor unsubscribe requests promptly. If an address bounces or a recipient marks our email as spam, we stop sending to that address.
4. How we share information
We share information only as described here:
- Service providers that work on our behalf and may use information only to provide their service to us: Microsoft Azure (hosting and storage), Amazon Web Services (email delivery), Stripe (payments), Google Gemini (identifying products from barcodes and package photos), U.S. Department of Agriculture FoodData Central (product lookups by barcode), and the U.S. Census Bureau Geocoder (locating your household address to find nearby stores).
- Your household: information in a shared household is visible to its other members.
- Product catalog: product details and product-only photos you submit may be used to improve Plenji's shared product catalog. Catalog entries never include your name or household details.
- Legal and safety reasons, or as part of a merger, sale, or similar business transaction, as permitted by law.
5. Cookies
We use first-party cookies and similar storage to keep you signed in, remember preferences, keep the Services secure, and note how you first found Plenji. We do not use third-party advertising cookies.
6. Retention and deletion
We keep account information while your account is active, and household information while the household is active. You can delete your account from Settings in the app or on plenji.com, or by emailing us. If other members remain in your household, the household's information stays with them. If you are the last member, the household is kept for 30 days in case you change your mind, then permanently erased. We may keep limited records as required for billing, tax, security, or legal purposes, and product catalog information that does not identify you.
7. Your rights
Depending on where you live, including under the Minnesota Consumer Data Privacy Act, you may have the right to access, correct, delete, or get a copy of your personal information, and to appeal our decision on a request. Email privacy@plenji.com to make a request, or put "Privacy Appeal" in the subject line to appeal. We may need to verify your identity, and we will not treat you differently for using these rights.
8. Children
You must be at least 18 to create a Plenji account. We do not knowingly collect personal information from children under 13. If you believe a child has given us personal information, contact us and we will delete it.
9. Security
We use reasonable administrative, technical, and organizational safeguards, including encryption in transit and access controls, to protect information. No system is perfectly secure, so please protect your sign-in details and tell us if you suspect your account has been compromised.
10. Changes
We may update this policy. The date at the top shows the latest version. If we make a material change, we will notify you as required by law.
11. Contact us
Plenji LLC
2101 Wooddale Drive, STE B
Woodbury, MN 55125
Privacy: privacy@plenji.com
Support: support@plenji.com